Choosing the Right Virtual Plumbing Service: A Detailed Comparison for Homeowners

Did you know virtual plumbing was even a thing?  Well, you do now! Virtual services are rapidly becoming commonplace, and to ask a plumber about plumbing services is now available too.

Typical Residential Plumbing Issues

Here’s a list of some of the most common plumbing problems a handy homeowner may be able to address with some professional guidance:

  1. Leaky Faucets: Tightening or replacing the faucet components such as washers or O-rings can often resolve minor leaks.
  2. Clogged Drains: Using a plunger, drain snake, or a combination of baking soda and vinegar can help clear common clogs in sinks and showers.
  3. Running Toilets: Adjusting or replacing the flapper valve, float, or chain inside the toilet tank can often stop a toilet from running continuously.
  4. Low Water Pressure: Cleaning aerators on faucets or showerheads and checking for hidden leaks can improve water pressure.
  5. Water Heater Issues: Flushing the water heater tank to remove sediment or checking the pilot light and thermostat settings can address some common water heater issues.
  6. Slow Draining Tub or Shower: Removing hair and debris from the drain cover and using a drain snake can help improve drainage.
  7. Garbage Disposal Problems: Resetting the disposal, checking for blockages, and using a hex wrench to manually turn the disposal can resolve some issues.
  8. Faulty Toilet Flush: Adjusting the chain or replacing the flapper valve inside the toilet tank can often fix flushing problems.
  9. Pipe Insulation: Adding insulation to exposed pipes can prevent freezing in cold weather, reducing the risk of burst pipes.

Ask A Plumber Online To Help! and have emerged as prominent platforms, each offering a unique blend of virtual and in-person solutions. Curious about comparisons to’s plumbing help experience? Read it here.

This comprehensive comparison below explores the features, pricing structures, and overall value provided by both platforms, aiding homeowners in making an informed decision based on their specific needs.

Service Offerings Specializing in virtual plumbing services, provides expert advice, troubleshooting, and DIY solutions through video consultations. Users can connect with a professional plumber without the need for an app download, ensuring immediate and accessible assistance for a wide array of plumbing issues. While primarily known for connecting users with local plumbers for in-person services, also offers virtual consultations. This hybrid approach allows users to seek expert guidance remotely, blending the convenience of virtual services with the option for traditional on-site solutions.

Pricing Renowned for its cost-effective solutions, they offer one budget-friendly fee starting at $35 for a half hour for virtual services. Users can save both time and money by addressing common plumbing problems through expert guidance without incurring additional costs associated with physical visits. Here’s a brief video explaining their service: Their pricing structure varies based on the nature and scope of the plumbing service required. While the convenience of on-site expertise is available at lower fees, users should consider the potential higher costs associated with in-person services. Here’s a breakdown:

Frontdoor Basic (free):

  • One free live video chat with a vetted expert
  • List of local professionals
  • Access to free home maintenance resources
  • Available nationwide

Frontdoor Prime ($99 per year) includes access to free resources plus:

  • Three total live chat sessions with an expert
  • Discounts on air conditioning and heating system replacements
  • Discounts on home service products
  • Available nationwide

Frontdoor Premium ($35 per month) includes all Frontdoor Prime resources plus:

  • Flat $100 service fee for covered electrical, plumbing and appliance repairs
  • The option to add more coverage for a higher monthly fee
  • Flat $100 service fee for maintenance and cleaning services
  • Track service requests through the app
  • A personal vetted repairer

Accessibility and Convenience Notably, excels in accessibility by not requiring users to download any additional apps. Its user-friendly web interface ensures seamless access to virtual consultations, making it a convenient option for homeowners seeking immediate assistance. With a combination of virtual consultations and in-person services, they offer a flexible approach to addressing plumbing issues. Users can choose the level of convenience that best suits their needs, whether through virtual guidance or on-site assistance.

Skill and Expertise Setting itself apart, they feature one professional plumber with over 27 years of residential plumbing experience. This wealth of expertise and customer service ensures that users receive guidance from a seasoned professional, even in a virtual setting. connects users with licensed local plumbers, ensuring expertise for both virtual and in-person consultations. While the platform maintains a high standard of professionalism, the inclusion of an experienced virtual plumber on provides an added layer of assurance.

User Reviews and Satisfaction Positive user reviews emphasize the prompt virtual assistance, cost-effectiveness, and the invaluable expertise provided by the seasoned professional plumber. Reviews acknowledge the convenience of scheduling local plumbers, with added flexibility through virtual consultations. Users appreciate the platform’s versatility in catering to a range of plumbing needs.

Safety, Compliance, and Standards Warning

Doing your own plumbing work does have its risks, and anyone considering this type of work must consider safety and compliance with plumbing standards. Proper installation, adherence to building codes, and regular inspections to identify and address potential issues promptly is key, and should be performed, in most cases, by a professional.

Non-compliance may lead to safety hazards, water wastage, and property damage, with legal and financial consequences. Prioritizing safety and compliance is both a best practice and a legal obligation in many jurisdictions.


When considering the overall value, accessibility, and pricing of virtual and in-person plumbing solutions, emerges as the preferred choice for many homeowners. Its exclusive focus on virtual plumbing services, user-friendly interface, cost-effective pricing, and the inclusion of an experienced professional plumber make it an optimal solution. While offers a blend of virtual and in-person services, stands out for those seeking immediate, expert guidance without the need for app downloads or physical visits.

John Burr
Follow John


Submit a Comment

Your email address will not be published. Required fields are marked *